Data Security Measures

Village Hope International employs administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. These include:

• Encryption of sensitive data in transit and at rest.

• Access controls and role-based permissions for staff and volunteers.

• Secure cloud infrastructure with vetted third-party providers.

• Regular audits and vulnerability assessments.

• Mandatory training on data protection and child safeguarding for all personnel.

In the event of a data breach, we will notify affected individuals and relevant authorities in accordance with applicable laws, including the California Data Breach Notification Law and international breach reporting standards.

We are committed to continuous improvement in our data protection practices and welcome feedback from stakeholders to strengthen our safeguards.

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04. Your Rights and Choices

Village Hope International respects the rights of all individuals whose personal information we collect, including donors, volunteers, beneficiaries, caregivers, and website users. We are committed to ensuring that your data is handled transparently, ethically, and in accordance with applicable privacy laws.

Rights Under the California Consumer Privacy Act (CCPA)

If you are a California resident, you have the right to:

• Know what categories of personal information we collect, the sources of that information, and the purposes for which it is used.

• Access specific pieces of personal information we hold about you.

• Request deletion of your personal information, subject to legal and operational exceptions.

• Opt out of the sale or sharing of personal information (Village Hope International does not sell personal data).

• Non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below. We will verify your identity and respond within the timeframes required by law.

Rights Under the General Data Protection Regulation (GDPR)

If you are located in the European Union or another jurisdiction where GDPR applies, you have the right to:

• Access your personal data and receive a copy in a commonly used format.

• Rectify inaccurate or incomplete personal data.

• Erase your data (“right to be forgotten”) when no longer necessary or when consent is withdrawn.

• Restrict processing under certain conditions.

• Object to processing based on legitimate interests or direct marketing.

• Data portability, allowing you to transfer your data to another controller.

• Withdraw consent at any time, where processing is based on consent.

We process personal data under lawful bases including consent, contractual necessity, legal obligation, and legitimate interest. Where required, we will seek explicit consent before collecting sensitive data, especially related to children or health.

Your Choices

You can manage your engagement with Village Hope International by:

• Updating your contact preferences (e.g., opting in or out of newsletters, impact reports, or fundraising appeals).

• Requesting access, correction, or deletion of your data.

• Withdrawing consent for specific uses of your information.

• Contacting us to raise concerns or request clarification about our data practices.

We honor all valid requests and strive to make your experience with Village Hope International respectful, secure, and empowering.

 

05. Third-Party Disclosures and International Transfers

Village Hope International is committed to transparency and accountability in how we share personal information with trusted third parties and across borders. We disclose data only when necessary to fulfill our mission, comply with legal obligations, or improve service delivery, never for commercial gain.

Third-Party Disclosures

We may share personal information with the following categories of third parties:

• Payment processors and donor platforms to securely manage contributions and issue receipts.

• Cloud service providers and data storage partners who host our digital infrastructure.

• Healthcare and education partners involved in delivering program services.

• Legal, audit, and compliance professionals to meet regulatory and fiduciary obligations.

• Government agencies or law enforcement, when required by law or for safeguarding purposes.

All third-party partners are contractually bound to uphold strict data protection standards and may only use personal information for the specific purposes outlined in our agreements. We do not sell, rent, or trade personal data under any circumstances.

International Data Transfers

As a U.S.-based nonprofit operating globally, Village Hope International may transfer personal information across borders to support program implementation, donor engagement, and operational coordination. When doing so, we ensure that:

• Transfers are made to countries with adequate data protection laws, or

• Appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), Data Processing Agreements (DPAs), or explicit consent from the data subject.

• Data minimization and encryption practices are applied to reduce risk.

• Local legal requirements and cultural sensitivities are respected

We take special care when transferring data involving children, health records, or sensitive personal information, and we comply with all applicable laws in both the originating and receiving jurisdictions.

 

06. Children’s Privacy and Safeguarding

Village Hope International places the highest priority on the safety, dignity, and privacy of children served through our programs. We recognize that children are among the most vulnerable populations and are committed to upholding the strictest standards of data protection and safeguarding in every aspect of our work.

Compliance with Children’s Privacy Laws

We comply with all applicable laws governing the collection and use of children’s personal information, including:

• Children’s Online Privacy Protection Act (COPPA) in the United States.

• California Consumer Privacy Act (CCPA) as it relates to minors.

• International child protection and data privacy laws, including GDPR provisions for children under 16.

We do not knowingly collect personal information from children under the age of 16 without verifiable parental or guardian consent. Where consent is required, we ensure it is informed, documented, and revocable.

Safeguarding Practices

Village Hope International implements robust safeguarding protocols across all programs and platforms, including:

• Strict access controls to child-related data, limited to authorized personnel with safeguarding training.

• Data minimization to ensure only essential information is collected and retained.

• Secure communication with caregivers and sponsors, avoiding public disclosure of child identities.

• Mandatory background checks and child protection training for all staff, volunteers, and partners.

• Incident reporting mechanisms and escalation procedures for suspected abuse, exploitation, or data breaches

We also adhere to internationally recognized safeguarding frameworks, including the UN Convention on the Rights of the Child and sector-specific standards such as Keeping Children Safe and InterAction’s Child Safeguarding Guidelines.

Transparency and Accountability

We regularly review our child privacy and safeguarding policies to ensure they remain current, effective, and responsive to emerging risks. We welcome feedback from caregivers, sponsors, and community stakeholders to strengthen our practices.

If you believe that a child’s personal information has been collected or disclosed inappropriately, please contact us immediately using the details provided in the “Contact Us” section. We will investigate and take appropriate action in accordance with our safeguarding protocols and legal obligations.

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07. Policy Updates and Contact Information

Policy Updates

Village Hope International reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal obligations, or operational needs. When updates occur, we will:

• Post the revised policy on our official website with the effective date clearly indicated.

• Notify stakeholders via email or other appropriate channels when material changes affect how personal data is collected or used.

• Maintain an archive of previous versions for transparency and accountability.

We encourage all donors, volunteers, beneficiaries, and partners to review this policy periodically to stay informed about how we protect your privacy.

Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

 

Village Hope International  

Mailing Address: 11657 Oxnard Street #220, North Hollywood, CA 91606, USA.

Email: info@villagehopeinternational.org  

Phone: +1 747 295 8888.

Website: www.villagehopeinternational.org

You may also contact us to:

• Exercise your rights under CCPA, GDPR, or other applicable laws.

• Report a data concern or suspected breach.

• Request access, correction, or deletion of your personal information.

• Provide feedback to improve our privacy and safeguarding practices

We are committed to responding promptly, respectfully, and in full compliance with all relevant privacy regulations.